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BASSWALA — Terms of Use

Effective date: 8 September 2025 • Last updated: 8 September 2025

1. Introduction

These Terms of Use ("Terms") govern your access to and use of Basswala's platform, mobile applications, and related services (the "Service"). By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

To use Basswala, you must be at least 18 years old and capable of forming legally binding contracts. By using the Service you represent and warrant that you meet these requirements.

3. Account Registration & User Obligations

To access certain features you must create an account and provide accurate information (name, email, phone, payment details). You are responsible for:

  • Keeping login credentials secure and confidential.
  • All activity on your account.
  • Updating information to keep it accurate.

Basswala may suspend or terminate accounts for violations, fraudulent activity, or abuse.

4. Services

Basswala is a third‑party platform that connects Clients (those seeking DJs) with DJ Operators (service providers). Basswala facilitates search, bookings, payment processing, and dispute assistance. Basswala does not directly provide DJ services — DJ Operators deliver services to Clients under their own terms.

5. Fees, Commissions & Payments

Basswala charges commissions on bookings as follows:

  • 5% commission for transactions above ₹5,000 INR
  • 10% commission for transactions equal to or below ₹5,000 INR

Payments are processed through third‑party gateways (e.g., Razorpay). By making payments you agree to the terms and policies of these payment providers. Basswala may hold or deduct fees as necessary to process refunds, chargebacks, taxes, or penalties.

6. DJ Operator Responsibilities

DJ Operators must:

  1. Provide accurate service descriptions, rates, availability, and KYC/bank details for payouts.
  2. Honor confirmed bookings, arrive on time, and maintain professional conduct.
  3. Comply with local laws, licenses, and safety requirements.
  4. Resolve service quality issues promptly; Basswala may mediate disputes but is not a party to the operator-client contract.

7. Client Responsibilities

Clients must provide accurate event details, make timely payments, and treat Operators professionally. Cancellation and refund rules apply per Basswala’s policies which may change from time to time.

8. Content & Intellectual Property

All Basswala content (designs, logos, documentation) is owned by Basswala or its licensors. Users grant Basswala a license to use content uploaded to the platform for service provision and promotion (e.g., operator portfolios, reviews).

9. Prohibited Conduct

Users shall not:

  • Misrepresent identity or engage in fraudulent conduct.
  • Use the Service to harass, defame, or infringe on others' rights.
  • Use unauthorized automation to access or scrape the Service.

10. Limitation of Liability & Disclaimers

Basswala acts only as a marketplace facilitator. To the fullest extent permitted by law, Basswala disclaims warranties and is not liable for indirect, incidental, special or consequential damages arising from use of the Service or interactions between users. Liability caps may apply as permitted by law.

11. Termination & Suspension

Basswala may suspend or terminate accounts for policy violations, fraudulent activity, or legal reasons. Users may also close accounts by following in‑app procedures; certain records may be retained for legal or business reasons.

12. Dispute Resolution

Users should first contact Basswala support for dispute resolution. These Terms are governed by the laws of India and disputes will be subject to competent courts of India unless otherwise agreed.

13. Privacy

Use of the Service is governed by Basswala's Privacy Policy, which explains how personal data is collected and processed.

14. Changes to Terms

Basswala may update these Terms. Material changes will be communicated and the "Last updated" date will be revised. Continued use after changes indicates acceptance.

15. Contact

For questions about these Terms, contact:
Basswala (Private Limited)
Email: bassmedia7@gmail.com
Postal: [Company registered address]

16. Legal Notice

This Terms template is provided for convenience and does not constitute legal advice. Consult counsel to tailor for Basswala's specific legal needs.